Our Mission

A higher standard of care for a longer, happier life for the pet you love. At Twin Lakes Veterinary Hospital, we deliver trusted, compassionate care rooted in integrity, professionalism, and teamwork because our clients, patients, and community deserve nothing less.

Our Core Values

Integrity

We do what is right, even when no one is watching.

Every decision and interaction is rooted in honesty, transparency, and strong moral principles. Integrity is the foundation of the trust we build with our clients, our patients, and one another.

Accountability

We take ownership of our actions and commitments.

Our team holds itself to the highest standards of care and service, following through with reliability and professionalism. We learn from challenges, support each other, and continuously strive to improve.

Compassion

We treat every pet, client, and team member with empathy and respect.

We understand the deep bond between people and their pets, and we honor the trust placed in us to care for them. Within our hospital, compassion also means kindness, patience, and support toward one another.

Professionalism

We uphold excellence in every aspect of our work.

From client communication to patient care, we approach each day with positivity, teamwork, and a commitment to continual learning and growth. Our goal is to deliver modern, evidence-based veterinary care in a welcoming and respectful environment.

Collaboration

We believe the best care happens when we work together.

Our doctors, technicians, assistants, and client service team collaborate across every role to provide seamless and compassionate care. We listen, communicate openly, and value each person’s contribution because teamwork makes our care stronger.

Client and Patient Commitment

We are dedicated to the wellbeing of every patient and the satisfaction of every client.

We treat each pet as if they were our own and work to ensure every client feels informed, valued, and supported. Through compassion, education, and personalized service, we build relationships that promote lifelong health and wellness.